Troubleshooting

If something is off, start here

Most common issues are solved by reviewing permissions, battery settings or repeating the selection more precisely. This guide helps you rule out the important basics first.

Quick check

Before going deeper, verify these basic points:

  • The page still opens correctly inside the app.
  • The tracker is still active and not paused.
  • Notifications are allowed in Android.
  • Rastrealo is not heavily restricted by battery settings.
  • The value you selected still exists on the page and has not changed too much.

I am not receiving alerts

Review notification permissions, battery saving settings and the tracker configuration itself. If alerts are disabled or Android is limiting the app, notifications may not arrive on time.

The page is not updating the way I expected

Some websites load content dynamically or change after opening. If results look strange, open the page again, wait for it to settle and repeat the selection.

The wrong value was saved

This usually happens when the selected block was too large or when a nearby value was chosen instead of the exact one. Try selecting only the visible value you really want to follow.

My tracker stopped working after the website changed

If the site changed its structure, product name or way of showing the value, the app may need a new selection. Sometimes the old saved context is no longer enough.

The problem seems to be Android, not the app

In many cases the bottleneck is the system: blocked notifications, missing permissions or aggressive battery optimization. Fixing that usually improves the experience a lot.

I am not sure whether I need export or backup

If you want to read your data outside the app, think export. If you want to recover your setup later, think backup and restore.

Space for useful screenshots

These areas are ready for real screenshots of notification, battery and settings screens inside the app.

Notification settings

Best place to show where alerts and delivery modes are configured.

Battery settings

Best place to show the recommendation for letting the app work better in the background.

When it makes sense to recreate the tracker

If the page changed a lot, the value disappeared or the original selection was never quite right, the fastest fix is often to delete that tracker and create it again from scratch.

Still need help?

If you want to review the basics first, check the FAQ or how it works, or write to [email protected].